OUR PRIVACY POLICY

Truth Retail Ltd t/a CONTENT BEAUTY/WELLBEING endeavours to protect all information disclosed in accordance with the Data protection Act.

The information we collect about you is held on a secure server. When visiting our site it is advisable to check for the padlock in the browser to confirm the site is secure.

The use of our website and services is subject to our terms and conditions of which this privacy policy is part.

 

REGISTERING

We will ask you to register with us if you wish to use the following features of our site

  • purchase goods
  • request information or advice from us
  • sign up to our email newsletter

You will be required to provide personal infomation and details. This may include

  • your name
  • address
  • telephone number
  • email address
  • payment details (if you order an item)

This information is then stored in our 'my account' feature. You can access, edit and delete information from this area at any time.

 

STORAGE OF INFORMATION

Information you provide us with ensures we are able to complete your order and may be used for the following end use

  • administration of our site- ensuring you receive your order. We may instruct select companies to work on our behalf to maintain and ensure this service is provided. This may include delivery companies or payment administrators to process your credit, or debit card payment. Such companies may access your personal details in conjunction with fulfilling their required function, and may not use information for any other purpose.
  • customer service - to ensure we can answer your questions, provide information about your order and update you with the status of your order
  • exclusive direct marketing - to keep you up to date with new products and services we provide. We do not pass on information to any other company, no matter how select. Each newsletter gives you the option to be removed from our mailing list.

SECURITY AND PROCESSING

The latest technology is used to ensure encryption protects all transactional information to the highest standard. Protected information includes

  • your personal contact information
  • credit or debit card details
  • any other names and addresses provided when you ask us to deliver to another address or person
  • purchasing history
We process all payments via Protex.
  • Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that customer's details remain secure throughout the transaction process.

COOKIES

You may experience technical difficulties in using our website if you have disabled cookies. We use cookies to maintain your log in and shopping cart throughout your visit to our online shop.

Our cookies do not remember your credit card or payment details

We currently do not use any tracking or data collect mechanism through the use of cookies.

 

COMPLIANCE

Truth Retail Ltd trading as CONTENT BEAUTY/WELLBEING complies with and is registered under the Data Protection Act.

You may see the personal data that we hold on you by writing to us The Company Secretary, Truth Retail Limited, 14 Bulstrode St, London, W1U 2JG

Please note this may require a handling fee to process.